Terms and Conditions


Diamond Grading

Diamond grading, grading reports, cut grades and terminology.

Diamond grading reports are invaluable documents that show in detail a diamond's credentials. They provide a unique fingerprint of a diamond which is a source of vital information to the trained gemologist, jeweler, or consumer. A diamond Grading Report will contain a complete quality description of the diamond and will include information on shape, weight, clarity, fluorescence, color grade, measurements, and proportions and finish grade. It will also confirm to that the stone is indeed the genuine article. A Diamond Grading Report enables you to buy your diamond with confidence. A diamond grading report, however, is only useful if it is reliable and has been issued by a reputable independent laboratory which has no financial interest in the stone. Purchasers can feel confident that their diamond is indeed of the quality Illustrious Design Jewelry represents. An independent gemological laboratory with skilled gemologists who use specialized equipment to measure and evaluate each diamond's characteristics and attributes. This information is provided in written form and is called a diamond grading report or diamond quality document (and is commonly referred to as a certificate).

In most cases, a diamond grading report will accompany any of our loose diamonds. The most common will be a Gemological Institute of America (GIA), an American Gem Society (AGS), an International Gemological Institute (IGI), Hoge Raad voor Diamant / Diamond High Council in Antwerp, Belgium (HRD), the EGL USA Gemological Laboratory (EGL USA) and the EGL International Laboratory (EGL Intl). These laboratories are recognized world over and are totally independent of Illustrious Design Jewelry. We do not warrant or guarantee the accuracy of their grading and these reports are provided only as a courtesy. Illustrious Design Jewelry does not grade diamonds and relies solely on the issuing laboratory. When evaluating diamonds, please take into consideration the grading in the context of the issuing laboratory and the standards each lab applies while determining grade. Diamond grading is subjective and methods of grading by the different laboratories and different graders may have very different opinions as to grade. Illustrious Design Jewelry cannot be held liable for those circumstances. Illustrious Design Jewelry does not warrant the accuracy of any information contained in any third-party laboratory grading report, or in any information we provide to you derived from any such laboratory grading report.

We take our job seriously and this bond is just another example of how we're always going the extra mile for you, our customers so that you can 'Just Expect More'.

A grading report also contains the stone's color grade. A diamond's color is evaluated by comparing it to the Gemological Institute of America's color scale, which is based on a set of diamonds of known color. Its grade is listed as a letter of the alphabet from D through Z, with D being the most colorless and having the highest value and Z being yellow in color and having the lowest value. It also lists the diamond's clarity, an evaluation of any natural blemishes or inclusions the stone may have inside or on its surface. The type and location of these blemishes determines the clarity grade, and therefore its value.

The carat weight of the diamond will also be listed on the grading report, rounded to the nearest hundredth of a carat (for example 1.05 ct, 0.95 ct, etc.) The diamond's measurements will also be indicated in millimeters. A grading report also includes a plot that "maps" the diamond's inclusions. These may be listed as "crystals", "feathers", "pinpoints", "naturals", "scratches" and "clouds" among others. Since each diamond is unique, the diagram acts like a fingerprint to identify that particular diamond. A diamond can be compared to its report by examining it under a 10-power loupe.

All jewelry items unless accompanied by Lab Grading Reports are considered "graded as mounted". Grading diamonds while mounted is particularly difficult. A Graduate Gemologist will examine the item and will, to the best of their ability, make a judgment based on their opinion and training as to the grade.

Diamond shape, size and quality shown in our jewelry and diamond images are representations only. They are not the actual stone or jewelry item you are purchasing. Jewelry items with more than a single stone are graded and sold based on “Average Color” and “Average Clarity”. We determine “Average” based on approximating the statistical norm or average or expected value of the entire pre-set item. All images used on this website are enlarged to show detail.

Not all laboratories grade a diamond's cut or describe the nature of the diamonds inclusions or characteristics. You will, however, find information on its depth and table percentages, girdle thickness, as well as general comments on the stone's polish and symmetry. The AGS does provide an evaluation of a diamond's cut, listed on a scale from 0 to 10, with 0 being cut to 'ideal' proportions and 10 being cut to less-than-ideal. Other laboratories may list the cut as"Excellent", "Very Good", "Good", "Fair" or "Poor". Illustrious Design Jewelry also classifies a diamond by its cut. Illustrious Design Jewelry classifies cut within the following ranges; Select Ideal, Premium, Very Good, Good and Fair. These cut grades represent Illustrious Design Jewelry's opinion at the time of sale only after review of certain characteristics, measurements, and percentages. Illustrious Design Jewelry may also use terminology that is commonly used within the diamond industry. Such comments may include the terms beautiful, eye clean, face up. These terms are used in conjunction with industry best practices but are referred to as an opinion only. These opinions may change from time to time based on changes in grading techniques, equipment, and interpretation. Diamond grading is subjective and a customer should always consult the grading certificate as the only source of fact as opinions can and do change from one representative to another as they do from one jeweler to another.

By purchasing from Illustrious Design Jewelry, you fully understand that under no circumstances shall Illustrious Design Jewelry be liable for any indirect, special, incidental, or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages.
             

Warranty

Illustrious Design Jewelry warrants that all merchandise will be free of workmanship and manufacturing defects. Illustrious Design Jewelry is not responsible for any items that are subjected to excessive wear, abuse, or physical damage whether accidental or otherwise. Diamonds are the hardest substance on earth. They are resistant to damage by heat or scratching, and can be cut or polished only by another diamond. However, an extremely hard blow can cause a diamond to chip. Chipping can also occur when stress is placed on a diamond during setting. unsetting or in a host of other manners. While Illustrious Design Jewelry would never knowingly send a damaged product, we do suggest that you have any item checked by an independent third party jewelry appraiser that does not sell jewelry within the thirty (30) day return period. Once the thirty (30) day return period for the purchase has expired, you will have accepted the item as is. Any repair work performed by anyone other than Illustrious Design Jewelry will void any and all warranties.

We suggest you contact your insurance professional and have the item fully insured as we cannot be held liable for any loss, theft, or damages regardless of how they may occur. Jewelry like any other product requires maintenance and periodic review. We suggest that you have the item thoroughly checked every 3 to 6 months. As always, Illustrious Design Jewelry would be pleased to accommodate these checkups free of charge.

We try hard to ensure that the data on this site is accurate. In the event that the data is inaccurate or an item is marked with the wrong price, we reserve the right to cancel that or any transaction.

We care about our customers and we care about the individuals employed in the mining industry and Illustrious Design Jewelry Corporation fully supports the Kimberly process that has been endorsed and enforced by many diamond producing, manufacturing and importing countries worldwide. The diamonds advertised on this site have been supplied from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. Illustrious Design Jewelry Corporation hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or written and verbal guarantees provided by any supplier of these diamonds.

By purchasing from Illustrious Design Jewelry, you fully understand that under no circumstances shall Illustrious Design Jewelry be liable for any indirect, special, incidental, or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages.

Governing Law: This Warranty and all transactions and agreements with Illustrious Design Jewelry are governed by and shall be construed in accordance with the laws of the State of Georgia, regardless of the conflict of laws rules of Georgia, and the applicable laws of the United States of America.

Dispute Resolution: Should any customer of Illustrious Design Jewelry ("Customer") have a dispute with Illustrious Design Jewelry arising from this Warranty or generally from a transaction or agreement with Illustrious Design Jewelry, Customer shall notify Illustrious Design Jewelry of the dispute in writing and reasonably explain the nature of the dispute within five business days of the date the dispute arose. Customer and Illustrious Design Jewelry (the "Parties") will attempt in good faith to resolve the dispute. If the Parties are unable to resolve the dispute within thirty days of Illustrious Design Jewelry's receipt of written notice of the dispute, the Parties agree to attempt to resolve the dispute through mediation in Gwinnett County Georgia under the local rules of the Gwinnett County Georgia Superior Court. However, the Parties may mutually agree in writing to extend the initial thirty-day resolution period before proceeding to mediation. In the event mediation, does not resolve the dispute, the Parties irrevocably submit to the jurisdiction of any court in Gwinnett County Georgia or the United States District Court for the Northern District of Georgia. The Parties waive any objection to improper venue.

Invalidity of Provision: If any provision or covenant of this Warranty is found to be invalid or unenforceable, such a finding shall not affect the validity or enforceability of any other provision or covenant, and any invalid or unenforceable provisions or covenants shall be deemed to be severable.

Entire Warranty: Customer acknowledges that this Warranty contains all representations and warranties concerning products sold by Illustrious Design Jewelry and that Illustrious Design Jewelry and its representatives have made no other oral or written representations or warranties to Customer

Custom Orders

Any and all special and custom orders items are non-refundable. Special orders are items that are created at the request of the customer and to the customer's specifications. This includes merchandise not regularly stocked by Illustrious Design Jewelry
In the event that a customer commissions a special-order item that requires diamonds or gemstones from our regular or special order inventory, it is understood and agreed upon that the loose diamonds or gemstones to be used in said custom item will be approved prior to the start of any custom work. Once the diamonds or gemstones are approved by the customer and work on the custom item begins, the thirty day return policy that covers the loose diamonds or gemstones alone will commence from that date.

Conflict Diamonds

Illustrious Design Jewelry Corporation cares about our customers and we care about the individuals employed in the mining industry. We fully support the Kimberly process that has been endorsed and enforced by most diamond producing, manufacturing and importing Nations worldwide.

The diamonds advertised on this site have been supplied from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions.

Recently, The Kimberley Process (KP) has certified rough diamonds from Marange, Zimbabwe (Marange Diamonds). Although the trading of Marange Diamonds may be legal in certain jurisdictions, companies owning or selling Marange Diamonds are sanctioned by the U.S., E.U., and U.K. governments and their trading may be illegal by citizens of, and businesses domiciled in these countries.

Illustrious Design Jewelry hereby guarantees that diamonds offered for sale on its website are conflict free and have not been sourced from Marange, Zimbabwe based on personal knowledge and/or written and verbal guarantees provided by any supplier of these diamond.